​Last update: 01.11.2024

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1. Introduction

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This Privacy Policy describes the rules for the processing of personal data of users of our website www.artfulcrafts.nl, managed by Artful Crafts, located at Evertsenstraat 8, 5463 HM Veghel, registered under Chamber of Commerce number 91615224 (hereinafter referred to as "The Shop"). We ensure the security of your personal data and guarantee that they are processed in accordance with applicable legislation, including the GDPR (General Data Protection Regulation).

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2. Data controller

The data controller of personal data is Artful Crafts, located at: Evertsenstraat 8, 5463 HM Veghel. You can contact us about the processing of personal data via e-mail: info@artfulcrafts.nl.

3. What personal data do we collect

We collect personal data that you voluntarily provide when registering, placing orders or contacting us. This may include:
- First and last name
- Email address
- Delivery address
- Phone number
- Payment details

4. Purpose of data processing

Personal data is processed for the following purposes:
- Execution of orders and delivery of goods
- Contact with customers regarding the execution of orders
- Sending commercial information, if you give your consent
- Handling complaints and returns
- Conducting marketing activities

5. Legal basis for data processing

Personal data is processed on the basis of:
- Your consent (Article 6, paragraph 1, under a GDPR)
- Execution of a contract (Article 6, paragraph 1, under b GDPR)
- Compliance with legal obligations that rest on the administrator (Article 6, paragraph 1, under c GDPR) and in connection with the Personal Data Protection Act (Wbp) and other Dutch legislation.

6. Sharing of personal data

Your personal data may be shared with:
- Third parties involved in the execution of orders and delivery (couriers, transport companies)
- Payment service providers
- Companies that offer IT and hosting services
- Government agencies in cases where we are required to do so by law

7. Data retention period

Your personal data will be retained for the period necessary to carry out the processing purposes, including the period required by law.

8. Your rights

You have the right to:
- Access to your personal data
- Correction of your personal data
- Deletion of your personal data (right to be forgotten)
- Restriction of data processing
- Data portability
- Objection to the processing of personal data

To exercise the above rights, you can contact us by e-mail: [insert e-mail address].

9. Data security

We ensure the security of your personal data by taking appropriate technical and organizational measures to prevent loss, unauthorized access or other forms of unlawful processing.

10. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device. We use cookies for:
- Enabling the use of the website functions
- Analysis of website traffic
- Personalization of content and advertisements

You can manage cookies in the settings of your browser.

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11. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Changes will be published on our website. We recommend that you regularly take note of the content of the policy.

12. Contact

If you have any questions about the Privacy Policy, you can contact us by e-mail: info@artfulcrafts.nl.